Looking Back – A Behind the Scenes View from the Executive Assistant’s Desk

In 2006, I stepped into the MEP Emergency Department offices at Shady Grove Adventist Hospital and found myself in a totally new environment. It was quite daunting. I was used to small corporate offices, and in my prior job I had worked in the physician’s home. I realize that many at MEP take being in a hospital environment in stride, but working in the hospital and seeing people who were sick move past me every day was both scary and enlightening.

I had been in an ED once many years before I worked at Shady Grove, but had never thought about actually working in such a place. Believe it or not, the first time I heard a “Code Blue,” I was terrified because I knew that someone was in cardiac arrest!Continue Reading >

Posted in Life in the ER

Why Aren’t There More Women At the Top?

Patsy McNeil MD SGAH-2014In life, I have become used to being the “only one” in the room. The only woman, the only African-American, the only person from Kansas, the only Trekkie. I walk into most meetings at MEP Health and the room is full of men and I feel right at home… being the only one.

However. Ideally, I would like to look around in meetings and see a little similarity.Continue Reading >

Posted in Leadership

A Manifesto for How to Hire Millennial Physicians

Fowler, Chesney MD SOMD FTWhat does a Millennial physician look like? And, importantly for physicians’ groups, hospitals, and health systems, how do you effectively recruit them to come work for you when they are in such high demand?

Much has been written about this generation of overeducated and underemployed young people – all full of entitlement and purpose – who have been transforming values and expectations in the workforce over the past few years. J.T. O’Donnell, writing for Inc.com, recently put her finger on how these young people look for jobs. They are called “The Sophisticated Job Seeker,” and O’Donnell argues they are heavily disrupting the recruiting industry.Continue Reading >

Posted in For Residents, The Shift

The Story of MEP Book Excerpt: Dr. Jesse Irwin, Director of Recruiting

Jesse Irwin headshotFour years of med school, five years in the Navy, and three at residency at George Washington—and I still couldn’t make an excel spreadsheet to save my life. I also really didn’t want to ask my MBA wife for help, so I tore out a piece of notebook paper and did what many new emergency physicians do: I drew out a pluses and minuses diagram to decide which job offer to take.

Years later I still think about this moment and the day that led up to it. I remember the feeling of being unsure about what direction to take during a very unfamiliar period of my life. Later, when I became MEP’s head of recruiting, with no previous HR or recruiting experience, I knew that at least I would be able to relate my experience to the new docs who were going through the same thing.
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Posted in For Residents, Life in the ER

The Story of MEP Book Excerpt: Dr. Chesney Fowler, Assistant Director of Recruiting

Fowler, Chesney MD SOMD FTEditor’s note: the following is an excerpt from the The Story of MEP, a forthcoming book of stories from MEP providers and support staff about their lives, values, motivations, and career paths.

I can talk for hours about the Amish. As an undergraduate at Washington University in St. Louis, I studied comparative religion and pre-law. I completed a thesis on the experiences of Amish adolescents, which required many months hunched over a laptop in my small apartment. At one point, my pile of research material literally fell over and buried me in a mountain of paper.Continue Reading >

Posted in For Residents

What Does “Patient Satisfaction” Really Mean in the Emergency Room?

Angelo Falcone headshotIn the last several shifts I’ve worked in the ED I’ve had more people stop and compliment me on my care. I’ve heard the usual, “Do you have a private practice?” compliment and, “I’ve been here a lot and you really took the time to hear what I was saying, I appreciate that.”Continue Reading >

Posted in Life in the ER, Quality, Efficiency, Utilization

Two New ER Docs Go On the Most Epic Road Trip/Job Search Ever

Jim McQuistonEditor’s note: the following is an excerpt from the The Story of MEP, a forthcoming book of stories from MEP providers and support staff about their lives, values, motivations, and career paths.

Jenny and I met during my intern year at Syracuse. She was my medical student and her dorm was only a stone’s throw from the hospital. I could make it back to the ICU in less than three minutes. It was a scene straight out of Gray’s Anatomy. I’ll admit that it took a dozen times for me to realize that her requests to review EKGs yet again meant something entirely different than I thought. We started dating and she got very good at EKGs that year.

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Posted in The Shift

Four Lessons for Hospitals from a Trip to Disney World

David Klein headshotRecently, I returned from a trip to Disney with my family. It was my third time at the parks, but this trip was different. My wife and I were thrilled to have brought our three children, son in law, and, most importantly, our two grandchildren. Seeing my three and a half year old grandson, Erez, greet each experience with awe and excitement certainly left me smiling.

Of course, my dedication to my profession didn’t falter, and as an emergency physician and Chief Medical Officer for a physicians group I found myself taking lessons from Disney and applying them to our hectic life in the hospitals we serve.Continue Reading >

Posted in Life in the ER, Quality, Efficiency, Utilization

Emergency Medicine Physicians At the Center of Achieving the Triple Aim

Vipul Kella HeadshotIt is amazing to me how far emergency medicine has come as a specialty. Until the 1970s, emergency rooms were staffed by low-level resident interns who moonlighted for extra money or physicians who couldn’t find work elsewhere. After finally getting recognized as a specialty, the specialty still spent a few decades finding its way: developing training programs, improving quality, and generally trying to raise the bar on emergency care in the U.S.Continue Reading >

Posted in Hospital Partnership, Life in the ER

How Mentorship & Leadership Development Took Me from Residency to Assistant Medical Director

Neil Roy HeadshotEditor’s note: the following is an excerpt from the The Story of MEP, a forthcoming book of stories from MEP providers and support staff about their lives, values, motivations, and career paths.

As I approached residency graduation, like many new physicians before me, I was scared. During residency I had been surrounded by mentors – people guiding my personal growth and development, and I was scared that on my own, that growth would stop.Continue Reading >

Posted in For Residents, Leadership, Life in the ER, Quality, Efficiency, Utilization